Multi-award-winning Global Wine Brand!Fantastic CultureGreat team environmentAbout the companyAustralian Vintage Ltd is an internationally acclaimed Australian wine company, owner of the multi-award winning McGuigan, Tempus Two, and Nepenthe wine brands.  We pride ourselves on producing outstanding and innovative wines for our global customers.  Championing a fully integrated wine business model, the breadth of our capabilities extends all the way from vineyards to large scale and boutique wine production, packaging, marketing and distribution.We are a leading wine company in most of the world markets in which we are present. Our UK & Europe division is one of the most successful Australian wine companies in the region, growing customer numbers and market share consistently over a multi-year period. We are extremely passionate about what we do.  As the company continues to grow it is a great time to join the business and make an impact.About the roleWe have a role available for a professional & enthusiastic Technical Administrator looking to pursue their career in the wine industry. Based in the company’s London (Croydon) office, and reporting to the UK Winemaker, this position will see you achieve total customer satisfaction, coupled with the effective management of the company’s compliance obligations.Key responsibilities will include but are not limited to:Providing technical assistance to UK Winemaker;Ensuring all product labels are compliant with the UK/EU Market;Building strong working relationships with customers and ensuring technical information and specifications are up to date and on time;Co-ordination of in-house OH&S and incident reporting utilizing our online reporting tool;Dealing with, investigating, recording and reporting of customer complaints;Providing exceptional customer service, whilst efficiently attending to customer queries;Correctly maintaining the company’s sample library, whilst sending and tracking samples both domestically and internationally;Continuously updating and uploading company products into customer accessed digital marketing databases;Conducting research and development activities;Assisting with Wine sampling and assessment; andUndertaking other duties as required.About you!Your strong communication, research and reporting skills, as well as your ability to build great working relationships both internally and externally will see you succeed in this role, together with your friendly manner.You will have a minimum of 1-2 years of experience in a technical based role including practice in performing in a compliance role, preferably within the Wine/FMCG Industry, as well as a professional attitude to customer service. Qualifications and/or experience in a winemaking or food sciences industry as well as knowledge in Microsoft Word, Excel, Outlook & PowerPoint are preferred.To apply for this exciting opportunity please visit our careers website - http://careers.australianvintage.com.au/Applications close, COB 10th June 2019. To learn more about Australian Vintage, please visit our website at: http://www.australianvintage.com.au/ United Kingdom - UK London

Technical Administrator – UK

  • Multi-award-winning Global Wine Brand!
  • Fantastic Culture
  • Great team environment

About the company

Australian Vintage Ltd is an internationally acclaimed Australian wine company, owner of the multi-award winning McGuigan, Tempus Two, and Nepenthe wine brands.  We pride ourselves on producing outstanding and innovative wines for our global customers.  Championing a fully integrated wine business model, the breadth of our capabilities extends all the way from vineyards to large scale and boutique wine production, packaging, marketing and distribution.

We are a leading wine company in most of the world markets in which we are present. Our UK & Europe division is one of the most successful Australian wine companies in the region, growing customer numbers and market share consistently over a multi-year period. We are extremely passionate about what we do.  As the company continues to grow it is a great time to join the business and make an impact.

About the role

We have a role available for a professional & enthusiastic Technical Administrator looking to pursue their career in the wine industry. 

Based in the company’s London (Croydon) office, and reporting to the UK Winemaker, this position will see you achieve total customer satisfaction, coupled with the effective management of the company’s compliance obligations.

Key responsibilities will include but are not limited to:

  • Providing technical assistance to UK Winemaker;
  • Ensuring all product labels are compliant with the UK/EU Market;
  • Building strong working relationships with customers and ensuring technical information and specifications are up to date and on time;
  • Co-ordination of in-house OH&S and incident reporting utilizing our online reporting tool;
  • Dealing with, investigating, recording and reporting of customer complaints;
  • Providing exceptional customer service, whilst efficiently attending to customer queries;
  • Correctly maintaining the company’s sample library, whilst sending and tracking samples both domestically and internationally;
  • Continuously updating and uploading company products into customer accessed digital marketing databases;
  • Conducting research and development activities;
  • Assisting with Wine sampling and assessment; and
  • Undertaking other duties as required.

About you!

Your strong communication, research and reporting skills, as well as your ability to build great working relationships both internally and externally will see you succeed in this role, together with your friendly manner.

You will have a minimum of 1-2 years of experience in a technical based role including practice in performing in a compliance role, preferably within the Wine/FMCG Industry, as well as a professional attitude to customer service. Qualifications and/or experience in a winemaking or food sciences industry as well as knowledge in Microsoft Word, Excel, Outlook & PowerPoint are preferred.

To apply for this exciting opportunity please visit our careers website - http://careers.australianvintage.com.au/

Applications close, COB 10th June 2019. To learn more about Australian Vintage, please visit our website at: http://www.australianvintage.com.au/