Leading wine company with multi award winning global brandsGreat team environment & working cultureAustralian Vintage Ltd (AVL) is a wine company and owner of the multi-award winning McGuigan, Tempus Two and Nepenthe brands.  AVL prides itself on producing outstanding and innovative wines for its domestic & global customers.We are passionate about what we do. Our UK & Europe division is one of the most successful Australian wine companies in the region, growing customer numbers and market share consistently over a multi-year period. As AVL continues to grow it is a great time to join the business and make an impact.We have an exciting opportunity for a Customer Service Support to join our Logistics team.Based in the AVL’s London office (Croydon), you will be responsible for supporting the day to day processing of customer orders and invoicing, liaising with customers, AVL account managers and AVL’s bottling site. Your primary duties will include; Support the daily processing of UK orders using customers websites, AVL systems, EDI and JDE.Liaising with transport companies and bottling site to ensure customer orders are delivered within the agreed timescales.Resolving any delivery issues with both customer and transport companies.Responsible for invoicing customer orders for all UK packed stock on both AVL and customer systems.Acting as the point of contact for any customer invoice queries.Assisting with and managing reverse logistics.Support and assist AVL account managers.Understanding of the end to end supply chain.Work consumer and trade shows when required including weekends where necessary.You will have a minimum of 2 years’ experience using JDE systems MRP/ERP and Inventory as well as a good understanding of the end to end supply chain process.To apply please visit our careers website - http://careers.australianvintage.com.au/To learn more about Australian Vintage, please visit our website at http://www.australianvintage.com.au/ United Kingdom - UK London

Customer Service Support

  • Leading wine company with multi award winning global brands
  • Great team environment & working culture

Australian Vintage Ltd (AVL) is a wine company and owner of the multi-award winning McGuigan, Tempus Two and Nepenthe brands.  AVL prides itself on producing outstanding and innovative wines for its domestic & global customers.

We are passionate about what we do. Our UK & Europe division is one of the most successful Australian wine companies in the region, growing customer numbers and market share consistently over a multi-year period. As AVL continues to grow it is a great time to join the business and make an impact.

We have an exciting opportunity for a Customer Service Support to join our Logistics team.

Based in the AVL’s London office (Croydon), you will be responsible for supporting the day to day processing of customer orders and invoicing, liaising with customers, AVL account managers and AVL’s bottling site.

 Your primary duties will include;

  • Support the daily processing of UK orders using customers websites, AVL systems, EDI and JDE.
  • Liaising with transport companies and bottling site to ensure customer orders are delivered within the agreed timescales.
  • Resolving any delivery issues with both customer and transport companies.
  • Responsible for invoicing customer orders for all UK packed stock on both AVL and customer systems.
  • Acting as the point of contact for any customer invoice queries.
  • Assisting with and managing reverse logistics.
  • Support and assist AVL account managers.
  • Understanding of the end to end supply chain.
  • Work consumer and trade shows when required including weekends where necessary.

You will have a minimum of 2 years’ experience using JDE systems MRP/ERP and Inventory as well as a good understanding of the end to end supply chain process.

To apply please visit our careers website - http://careers.australianvintage.com.au/

To learn more about Australian Vintage, please visit our website at http://www.australianvintage.com.au/